AliadoQx

Context

In ambulatory surgery, surgeons often operate across several centers, and each clinic manages its operating rooms and equipment with limited resources. Coordination ran through phone calls, messages and spreadsheets: requesting a slot, confirming the equipment was available, sending licenses and insurance, waiting for a quote and remembering everything at the last minute.

AliadoSalud saw an opportunity: a specialized platform that digitizes that entire workflow end to end, which any clinic can adopt under its own brand.

Challenge

• Zero overlaps: an operating room or piece of equipment booked twice means rescheduled surgeries and affected patients.
• Compliance without manual follow-up: no surgeon should operate with an expired license or malpractice insurance.
• Commercial control: quote before scheduling, with pricing visible only to the right people.
• Surgeons who operate at several centers: a single account to work with every clinic.
• One product for many clinics: each institution with isolated data, its own rules and its own brand.

An experience for every role

Clinic administration: full control of the schedule

• Guided clinic setup: opening hours, operating rooms and equipment.
• Approval, rejection and rescheduling of surgeries.
• Calendar in month, week, day and list views.
• Metrics dashboard covering activity, surgeons and resources.
• Custom branding: the institution's logo and colors.

Surgeons: book in minutes

• Guided booking of operating room, time slot and equipment with real-time availability.
• Quote requests and acceptance.
• Licenses, insurance and CV uploaded once.
• One account to operate at multiple clinics.

Quoting: price before scheduling

• A dedicated role that quotes each request with price, supplies and notes.
• Quotes with a defined validity period.
• The surgeon accepts and books in the same flow.

Administrative assistance: operate without seeing prices

• Booking and approval of surgery slots.
• Restricted access to commercial information.

Architecture decisions and what the business gains

Multi-clinic by design

Each institution operates in its own space, with isolated data, its own rules and its own visual identity.

Impact: the same product sells to many clinics, and onboarding a new one is a configuration, not a project.

Double-booking prevention

Before confirming or rescheduling a surgery, the platform checks that the operating room and equipment are free in that time slot.

Impact: zero operating room overlaps and fewer last-minute reschedules.

Equipment as a first-class resource

Equipment is managed with its real quantities and assigned to each room and each surgery.

Impact: scarce, shared equipment stops being an invisible bottleneck.

Automated professional compliance

The platform tracks license and malpractice insurance expiration dates and gives 30 days' notice.

Impact: lower legal risk for the clinic and zero manual document tracking.

Role-based permissions

Each profile only accesses what it needs, and every action is validated against the user's clinic and role.

Impact: commercial and professional information stays protected, and teams work without stepping on each other.

Quoting separated from booking

Quoting is its own step, with defined owners and a validity period, before a slot is taken.

Impact: commercial control over every surgery and a schedule that only fills with confirmed cases.

Traceability for every decision

Every approval and every quote records who made it and when, and every rejection requires a reason.

Impact: auditable decisions and clear communication with surgeons.

Reminders that respect preferences

Surgeons and patients get a reminder the day before surgery. Each clinic and each surgeon chooses which notifications to receive.

Impact: fewer no-shows and delays, without flooding anyone with notifications.

Built for the Argentine healthcare system

Health insurers (obras sociales), national and provincial licenses, tax IDs (CUIT) and configurable time zones are part of the product.

Impact: immediate adoption by local clinics, with no need to bend processes to a generic tool.

Scalable cloud infrastructure

The platform runs on managed cloud services, with automated deployments and versioning of every release.

Impact: it grows with every clinic that joins, with frequent and stable releases.

Results

• A centralized surgical schedule: operating rooms, equipment, surgeons and quotes on a single platform instead of phone calls and spreadsheets.
• Overlaps eliminated: the platform prevents booking the same operating room or equipment twice, both when creating and when rescheduling.
• Compliance under control: centralized professional documentation, with automatic alerts before every expiration.
• Data-driven management: metrics on activity, operating room usage and per-surgeon performance to make informed decisions.
• A product ready to scale: a multi-clinic, white-label platform ready to onboard new institutions with no additional development.